Volunteers Sought For PDH Consumer Commitee

Monday, 2 March 2015
Portland District Health (PDH) needs more community input.

PDH wants to increase numbers on its consumer advisory committee that represents the interests of consumers to the management and board of the health service.

Quality coordinator Wendy Buckland said new youth and maternity services consumer representatives were specifically needed on the committee, but other interested community members are also encouraged to join.

The committee currently consists of volunteer representative Ellie Lane, patient representative Julie Rogers, service group representative Steve Ellis, pastoral Care representative Denise Naish, board member Anita Rank, PDH community liaison officer Carolyn Malseed and Ms Buckland.

"Ideally we'd like to double the number of community representatives," Ms Buckland said.

"We want to have representation from a broad cross section of the community."

Ms Buckland said several members of the original committee, such as the youth and maternity representatives, had left due to other commitments.

During the three years of its operation, the committee has had a positive impact on the health service and influenced many outcomes to improve service for consumers.

The committee looks at service delivery issues that affect patients, Ms Buckland said.

This could relate to signage, access, brochures, the Quality of Care report and monitoring complaints and compliments,she added.

The committee has been an active voice on car parking issues, the design of the allied health precinct, social media and signage. Ms Buckland said the committees influence had led to new parking limits in Fern Street and additional directional signs in the hospital.

Young people aged under 25 are encouraged to nominate for the youth representative role.

Anyone interested in becoming a member of the committee can contact Ms Buckland at PDH on 55 210333.

The committee meets six times a year for about 1.5 hours. It also has regular email communication in between.

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