Accreditation Success Confirms PDH's Quality Care & Services

Wednesday, 24 August 2016
A positive accreditation review has confirmed that Portland District Health continues to provide safe, quality care to the community.

PDH has passed the two-yearly periodic review conducted by the Australian Council of Healthcare Standards with flying colours, with several areas being accredited with merit.

CEO Chris Giles said the survey results were significant and showed the community that the health service meets all the required national standards.

“The auditors have recommended continued accreditation which will give our community confidence that PDH continues to achieve a high standard of safe care and governance,” Ms Giles said.

The review carried out this week checked progress against recommendations made in the 2014 organisation-wide review. It paid particular attention to governance, infection control and partnering with consumers.

Ms Giles said the auditors were pleased with progress made on standing recommendations and had closed those items while adding some new recommendations for the health service to complete.

“We welcome these recommendations as they give us direction to continue to strengthen our services to ensure we are well prepared for the next organisation-wide survey in 2018,” she said.

The auditors were particularly impressed with PDH’s infection control procedures, anti-microbial program, cleanliness and sterilisation procedures.

They praised the continued focus on quality and safety and said that consumer feedback is very positive.

The new strategic plan, improvement in clinical governance, management of risks, consumer advisory committee, volunteer program and Quality of Care report all received positive mentions.

"It is obvious that consumer rights and engagement is an integral part of this health service,” the auditors stated.

They added that anecdotal evidence suggests there is a high level of support for PDH by the local community.

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