Welcome
Thank you for choosing Colac Area Health.
Colac Area Health aims to be a leader in the development and provision of responsive, integrated health care.
Our vision is to promote the health and wellbeing of the Colac and district community through the provision of quality acute, aged, residential and community services that are accessible, affordable, flexible and integrated.
Visiting hours are from 11:00 am to 12:30 pm and 2.00 pm to 8.00 pm.
For Midwifery patients, visiting hours are from 2:00 pm until 8:00 pm only.
Patient rest period is from 12:30 pm until 2:00 pm.
Our main reception phone number is (03) 5232 5100.
Information brochures
We have a suite of information brochures and fact sheets available that include details of the facilities, services and processes we use to provide acute care, community care and aged care to people in the Colac area.
Information brochures are also available from reception areas of Colac Area Health and from selected community information centres.
Rights and responsibilities
Colac Area Health recognises your right to receive information on your condition and treatment, and your right to privacy and confidentiality. For full details on your rights and responsibilities, please refer to the following:
For Australian charter of Healthcare Rights in Victoria:
For Aged Care The Charter of Residents Rights and Responsibilities:
Privacy and Freedom of Information
Colac Area Health protects your privacy by keeping personal information secure from unauthorised access, use or loss in accordance with the Information Privacy Act 2000 and the Health Records Act 2001. You have the right to request access to your medical record and personal information in accordance with the Freedom of Information Act 1982.
Customer feedback
If you feel that the service at Colac Area Health should be commended, improved or altered, we would appreciate your feedback.
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